I thought this article in today's Globe and Mail was really interesting, so I'm reprinting it here. As I've long held a reputation myself for being like that kid who knows a naked emperor when he sees one, I know firsthand what it's like to be roundly condemned for speaking truthful but unpopular views. I think Ms. Cohen is right on the money with her assessment of these times we live in:
LAURA ROSEN COHEN
From Monday's Globe and Mail
August 11, 2008 at 3:38 AM EDT
So, did you hear the one about the guy who pushed the envelope while thinking out of the box, and kept a whole lot of agenda items on his radar until he got rid of the low-lying fruit?
You did? Were we at the same meeting? Probably not. But you could have easily heard the same generic tunes at any number of meetings throughout the country. An actual, productive exchange of ideas in many business forums has been gradually usurped by a steady diet of mind-numbing jargon. Who among us has not been at a meeting where legions of employees around the table try to stifle their giggles as increasingly trite and outrageous gibberish reaches our ears and insults our brains. But is this just a work annoyance or does the use of jargon have any implications outside the workplace?
The trend away from honest conversation in the workplace has its roots in a more generalized climate of politically correct discourse. At first glance, it appears to be a relatively benign practice. However, this phenomenon should be viewed in the larger context of words and expressions being continually evaluated and re-evaluated for their potential to offend groups and individuals.
People are so terrified of potentially offending others that language becomes a mockery of itself. While we might joke that someone is follicularly challenged instead of "bald," or vertically challenged instead of "short," these types of expressions move us further away from the facts and into conversations and relationships that are based on a discourse reminiscent of walking on eggshells for fear of offending others. That is not to suggest that one must be honest to the point of being hurtful, but surely there is some need to develop a workplace and political discourse that is both respectful and truthful.
A culture of fear has permeated political conversation in Canada as well. Though freedom of expression is enshrined in Canada's Charter of Rights and Freedoms, on an individual level, one is increasingly aware that political or religious positions that deviate from the unofficially sanctioned politically correct party line makes for ideologically dangerous living.
How did this happen? Can the average Canadian take back freedom of expression without fear of career or social retribution and shunning? Is it possible to nurture a more genuine political and social discourse or will we be forever doomed to repeat regurgitated pleasantries and clichés and obfuscate facts in order not to offend?
In order to reclaim honest conversation, baby steps must be taken.
Truly enlightened employers, managers and employees alike can make efforts to move away from jargon and back to a lexicon of clarity. A general caveat is that by the time "street" slang is used by middle-aged parents ("gee son, that's phat"), much to the chagrin of their teenaged children, it's clearly no longer cool. Similarly, by the time business jargon moves from the web to the boardroom, you can be sure it's just as dead and useless.
In the broader scheme of things, individuals can encourage their elected officials to repeal Section 13.1 of the Canadian Human Rights Act, that labels it a "discriminatory practice" to communicate messages that are "likely to expose a person or persons to hatred or contempt." In real life this amounts to speech that is "likely" to offend someone at some point. We need to collectively buck up, stop whining and allow the appropriate bodies to intervene only when speech becomes a threat of physical violence or incitement (call the cops) or libellous (call your lawyer).
In the meantime, the next time someone tells you to get your ducks in a row, going forward, how to inform the discussion, or what struck them most about what-ever, take a deep breath, take a bold step forward and politely demand clarity. You could be pleasantly surprised at the result.
Laura Rosen Cohen is a Toronto-based writer
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